Onely

Operated by Onely Inc.

Last updated: July 10, 2026

Refund & Cancellation Policy

Please review this policy carefully before purchasing, subscribing to, or using paid Onely services.

1. Refund Policy

Thank you for choosing Onely. Except where required by applicable law, all products and services provided by Onely are non-refundable.

Once a purchase or subscription is completed, all payments are considered final and will not be refunded.

  • All subscription fees, one-time purchases, and digital service fees are non-refundable.
  • We do not provide refunds for unused time, lack of usage, personal reasons, or changes in business plans.
  • Add-on features, credit packages, usage quotas, and any digital services are non-refundable.
  • Canceling a subscription does not result in a refund or the return of any previously paid fees.
  • Please ensure you fully understand the services and features of Onely before completing your payment.

2. Subscription Cancellation Policy

You may cancel your subscription at any time through the Change Plan option in your account.

  • Cancellation will take effect at the end of the current billing cycle.
  • You will continue to have access to applicable features until the end of the current subscription period.
  • Canceling a subscription does not automatically trigger a refund.

3. Contact Us

If you have questions regarding your subscription or account, contact legal@onely.cc.