Last updated: July 10, 2026
Privacy Policy
This Privacy Policy explains how Onely Inc. collects, uses, retains, and discloses personal information when operating the Onely platform.
1. Scope
Onely is a creator business platform operated by Onely Inc. The platform supports creator identity management, content production, social publishing, fan relationship management, subscriptions, and e-commerce-related features.
This policy applies to visitors and users of Onely websites, accounts, creator tools, fan pages, and related services.
2. Information We Collect
Depending on how you use the services, we may collect the following information:
- Account information, such as email address, username, login credentials, and account settings.
- Content you upload, create, or submit, such as images, text, creator profiles, product information, messages, and support requests.
- Transaction and billing-related information. Sensitive payment details, such as card numbers, are typically processed by third-party payment providers.
- Device, log, IP address, browser, approximate location, cookie, and usage data.
3. How We Use Information
We use personal information for the following purposes:
- To create, authenticate, maintain, and protect accounts.
- To provide creator tools, content production, fan relationship, subscription, and e-commerce-related services.
- To process payments, billing, credits, subscriptions, and support requests.
- To maintain platform security and prevent fraud, abuse, illegal activity, and policy violations.
- To comply with legal, regulatory, tax, accounting, and contractual obligations.
4. AI and Content Processing
When you use AI-powered features on Onely, inputs, images, text, and related content you submit may be processed to generate, edit, organize, or improve service results.
You are responsible for ensuring that you have the rights and permissions needed to upload or use any content, name, likeness, and commercial materials.
5. Sharing and Disclosure
We may share information where necessary with:
- Service providers that help us provide hosting, payments, analytics, security, customer support, and operational services.
- Legal, financial, compliance, and professional advisers.
- Regulators, law enforcement, payment networks, or other third parties where required by law, payment network rules, platform safety, or compliance obligations.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to keep users signed in, protect account security, analyze usage, and improve service performance. You can manage cookies through your browser settings, but disabling cookies may affect some features.
7. Data Retention and Security
We retain information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, prevent fraud, and maintain security.
We use reasonable technical and organizational measures to protect personal information, but no transmission or storage method can be guaranteed to be completely secure.
8. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, and to withdraw consent where processing is based on consent. Requests may be submitted through the contact information on this page.
9. Age Limitation
Onely is intended for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided personal information to us, please contact us.
10. Contact
If you have questions about this Privacy Policy or our data practices, contact legal@onely.cc.